Urgent Veterinary Care
Daytime Urgent Care
Contact Tournament Valley Veterinary Hospital
OPEN:
- Monday:08:00 am - 05:00 pm
- Tuesday:08:00 am - 05:00 pm
- Wednesday:08:00 am - 05:00 pm
- Thursday:08:00 am - 05:00 pm
- Friday:08:00 am - 05:00 pm
- Saturday:Closed
- Sunday:09:00 am - 04:00 pm
Call: (236) 425-1111
24/7 Veterinary Emergency Care
If you are experiencing an emergency with your pet outside our regular hours, please contact one of the 24/7 emergency veterinary clinics listed below.
What to Do in an Urgent Care Situation
Stay Calm – Try to remain calm and be extra cautious around your cat. Pain can lead even the most loving cat or dog to react negatively toward a person trying to help.
Call Ahead – During our regular business hours, call our office right away. We will advise you on your pet’s condition and do our best to accommodate a same-day urgent appointment when possible. Our regular business hours are 8:00 am - 5:00 pm Monday to Friday. We are closed on Saturdays and Sundays.
If we cannot see your pet, or if your pet requires emergency-level care, our team will direct you to a 24/7 emergency hospital.
Follow the Provided Instructions – When you call to notify the emergency hospital that you are on your way, you may be given instructions on how to administer first aid or make your cat feel as comfortable as possible. Follow those steps as carefully as you can.
FAQs About Urgent Care at Tournament Valley Veterinary Hospital
Read through our most frequently asked questions below to learn more about bringing your pet in for an urgent care appointment.
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What is the difference between urgent care and emergency care?
Emergency care is for severe or life-threatening situations that require immediate attention at a 24-hour emergency hospital.
Urgent care, on the other hand, applies to issues that need timely care but are not life-threatening, such as limping, ear infections, or minor wounds. If you are unsure, call us and our team will help guide you.
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What situations require emergency care?
Below are examples of emergencies that require immediate veterinary attention:
- Abscesses
- Anal gland problems
- Back pain
- Coughing and sneezing
- Difficulty walking
- Ear infections
- Eye discharge and squinting
- Minor wounds and lacerations
- Limping or mild lameness
- Not eating or drinking
- Reactions to vaccines
- Skin allergies
- Upper respiratory infections
- Urinary tract issues
- Vomiting and diarrhea
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Do I need to call ahead?
Yes. Please call before coming in. We will assess your pet’s situation and let you know if we can provide same-day care or if your pet should be seen at an emergency hospital.
Walk-ins are not available for urgent care visits.
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What should I do if my pet needs care after hours?
If your pet needs help outside our regular hours, please contact one of the 24-hour emergency hospitals listed above.
They can provide immediate assistance for serious or overnight cases.
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How long will we have to wait to see the vet?
We do our best to accommodate same-day appointments during our regular business hours. Call as early as possible so we can provide guidance and find a time that works.
If we are unable to fit an urgent care into our veterinarian's schedule, we recommend that you visit the 24/7 animal emergency hospital detailed above.
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Will my pet’s regular records be shared with the emergency hospital if needed?
If your pet is referred to a 24-hour emergency hospital, we can provide any relevant medical history or recent visit information to help the emergency team deliver coordinated care.
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What types of animals do you treat?
Our veterinarians are primarily experienced with cats and dogs.
New Patients Welcome
Tournament Valley Veterinary Hospital is welcoming new patients! Our veterinarians provide medical care for cats and dogs in Kamloops. Contact us today to schedule your pet’s first appointment.